After having long discussions with my old delivery point of contact, I understood that it may take very little bandwidth from my day and I can manage things for the next few days. Now, I want to convey this to my manager and get his approval as well and there are two complications associated with it. One I can go ahead and work directly on old service request without even getting the nod from my manager since I have entire knowledge about the project and no one else can fill my shoes in short span of time. Second, even if I support my old service request without m my manager’s approval, it would backfire me as he was involved in the mail trail and in future may raise concern that why it was not brought to his notice. So, to avoid all nuisances and escalation mails, I started to walk towards my manager cabin and was detailed about the new super request from my previous work. I just got away from escalation by just having a conversation with my manager, because he conveyed to me that he was about to send rejection mail to my old delivery team that I am held up with new work and I cannot be supporting closer service request after 2 weeks. Thankfully, I stopped my manger from dropping that mail to all Team members and started to explain the need and amount of effort required from my end. To know more about what happened, please feel free to check out “G R Team Sites”